“Just a quick note to say “thank you” for all your efforts with this claim. I assure you if I have or hear of anyone ever having an issue with a watercraft claim that you will be the first I will call. Your expert services were greatly appreciated, have a great day. Thanks again!”
Overland Park, KS
“I would like to take a moment to thank you for the great service and the thorough level of detail with which you performed your survey on the 34 foot vessel I intended to purchase. I hope I have the opportunity to work with you again in the future, and I certainly recommend your services to anyone in need of a qualified and professional Marine Surveyor. You may use my number and name as a reference for any new business you are looking to get. Thanks again and it was great working with you.”
“I wanted to send you this letter to personally thank you for your help on a recent Marine Survey. You went above and beyond to ensure our mutual client was comfortable and understood exactly how a marine survey works.
Not only did you deliver EXCELLENT service via email and phone, but you went out of your way and drove 5-6 hours to have this survey completed. Any future clients of mine will absolutely be referred to you! Thanks again for your assistance- your integrity and passion for your clients does not go unnoticed! Thank you,”
“Just a note to say thank you. The information you provided us with concerning the survey was crucial in determining that we should let the boat pass, but retain your services. Your professional attitude was exemplary. It is no surprise that you are recommended in your field. We will also most heartily recommend your services to our friends who are considering houseboat purchases. With 25 pieces of equipment to maintain already, another piece requiring a lot of maintenance isn’t what we are looking for.”
Tom & Donna Wright,
“I cannot say enough positive things about RL Smith!!!!! First of all, my phone call was answered right away (all Q’s answered too) and everyone that works here is super nice! The pricing was competitive. Sam was our surveyor and he went above and beyond!! He explained EVERYTHING to us as we are new to boating. After the survey he was very patient with all of my questions. He even sent us a list of places for boating classes!
Don’t look anywhere else. You will not regret hiring this company! Thanks again for everything!!” Carrie, Chicago, IL
“I had Sam survey a boat for me in Chicago. The boat was in poor condition and I cancelled the purchase based on Sam’s findings. Then I bought a boat with no inspection but have spent more on repairs than a survey would have cost! Lesson learned listening to friends. I had to replace two bilge pumps and there was water around the engine by the time I got it parked at the marina. No bottom paint and it was hard to steer to the right. From now on, I will always get an inspection and would love to hire Sam again.” Kim, Indiana